Energy Casino is fairly popular with UAE players
Energy Casino has clear and transparent terms, with just some detail on SSL encryption missing.
Energy Casino offers a user-friendly mobile and desktop site and mobile apps
Energy Casino has a good support team, but no 24/7 service, and phone lines are temporarily unavailable.
Summary
most popular slots at Energy Casino
Details
Game offerings
Game types
Providers
Payment
Payment options
Deposit
Withdrawal
Customer Service
Telephone
Energy Casino Review
Energy Casino offers thousands of new online slots and casino games as well as splendid bonuses and great welcome offers. Players in the UAE can sign up and enjoy the quality services at their disposal.
Factors You’ll Find in this Energy Casino Review
Strict rating criteria guide our reviews, and we evaluate and rate the following sections.
- Licensing, Safety, and Trustworthiness
- Welcome Offers and Promos
- Register an Account
- Payment Methods
- Available Games
- How to Withdraw
- Customer Support
- The Mobile Experience
- Responsible Gambling Policy
Energy Casino Licensing, Safety, and Trustworthiness
Probe Investments Limited operates this platform, ensuring they abide by the regulations of the Malta Gaming Authority, which licences Energy Casino.
Energy Casino Review of Licences
This platform holds one licence, and some countries, like the US and UK, are excluded from using the site due to the licence.
- Malta Gaming Authority – 2018
What Ensures Energy Casino is Safe
Energy Casino also keeps players safe using the below methods.
- Two-factor authentication and SSL encryption ensure your data and account are doubly protected.
- Your payments are secure, as the operator holds them in a ring-fenced trust account with the Bank of Valletta.
- MGA licenses and regulates the platform, with independently tested and fair games from world-class providers available.
The casino’s terms and conditions are clear and transparent, with multiple well-organised sections. Everything can be found via the site’s footer.
Increased Security to Legally Offer Its Service
We appreciate how easy it is to find information in the terms and conditions and how the operator keeps your information secure. However, we would like to see more readily accessible information on SSL encryption.
Welcome Offers and Promos – Grab an Energy Casino Bonus
UAE players can access bonuses and promotions, including an exceptional VIP program. Below, we explore the various offers and terms.
New Player Bonus Casino | Up to $300 + 300 Free Spins
New players start at Energy Casino with a stacked welcome bonus of up to 100% Match $300 + 300 Free Spins.
Different numbers of Free Spins are claimed through 5 different minimum deposits as follows:
- Deposit $20 – $99 Deposit Get 50 Free spins
- Deposit $100 – $199 Deposit Get 100 Free spins
- Deposit $200 – $249 Deposit Get 200 Free spins
- Deposit $250 – $300 Deposit Get 300 Free spins
The wagering requirement for the bonus is pretty low – featuring a 30x bonus amount + deposit, while the free spins are subject to a 35x wagering requirement. The Free Spins are to be used in the popular Book of Dead slot.
Energy Casino Free Spins Offer
Kick off a new week at Energy Casino with their exclusive 50% reload bonus up to €50 + 20 Free Spins!
The great news is that this offer can be redeemed twice a week, anytime between Monday and Sunday. The free spins from this offer come with a 15x wagering requirement, and these can be used on the following Play’n GO slots within 7 days: Rise of Merlin, Banana Rocked, or Pimped.
Live Casino Welcome Bonus: 25% Cashback up to €250
The live casino welcome offer gives you 25% cashback up to €250 on your losses. This offer is only valid on your first day of activity in the live casino lobby of at least 50 rounds with Evolution games. The minimum bet and cashback amount are €5, and the cashback has no wagering requirements.
Energy Casino No Deposit Bonus
No deposit offers are bonuses you receive without depositing. Unfortunately, Energy Casino didn’t offer any of these promotions at the time of writing.
Energy Casino Cashback Bonus
The only cashback offer is the live casino welcome bonus, but it’s only available for one day.
Energy Casino Promotions and Tournaments
Energy Casino offers various promotions, from a Midweek relay to a Game of the Week promotion. There’s also a tournament tab to view and join any ongoing tournaments.
Energy Casino VIP Program
The VIP program awards EnergyPoints (EP) as you bet on games. The rate at which games generate one EP to €1 differs, with most games giving 20% of the bet, while Deuces Wild, table games, live casino games, and video poker generates 1%.
So generally, for every €1 you bet, you earn 0.20 EP and require 200 EP to start trading it at the EnergyStore for EnergySpins or cash.
Multiple Excellent Offers to Get You Started
While the VIP program doesn’t have tiers with benefits, the EnergyStore means you can receive rewards for your EPs. We appreciate the various offers.
Register an Account at Energy Casino
Registering is done within minutes, with players clicking the yellow “Register” button to get started. You’ll first need to provide a valid email and create a password before clicking the box stating you’re over 18. The next step is to fill in your details, from your name and address to your number and currency.
Vital Documents and Information Required by Energy Casino
You must provide the documents below for any withdrawals over €2,000 or at the casino’s request.
- Verification document for your proof of residence.
- Valid identification documents, like your passport or smart card ID.
- Proof of payment, like your bank statement or e-wallet information.
Fast Registrations with No Fuss
We appreciate the easy registration and the intuitive procedure. Energy Casino clearly states what’s required and the documents you might need to provide.
Energy Casino Payment Methods
There are multiple popular payment methods on the site, including e-wallets. Below, we briefly summarise the payment methods.
Payment Method | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
Astropay Voucher | €10 | Not Stated | Instant | Not Stated |
CashtoCode | €10 | Not Stated | Instant | Not Stated |
MiFinity | €10 | Not Stated | Instant | Not Stated |
Sticpay | €10 | Not Stated | Instant | Not Stated |
MuchBetter | €10 | €5,000/day | Instant | One to six days |
Skrill | €10 | Not Stated | Instant | Not Stated |
Skrill 1-Tap | €10 | Not Stated | Instant | Not Stated |
Payz | €10 | Not Stated | Instant | Not Stated |
Various Deposits but Limited Withdrawals
While Energy Casino lists various methods in its footer and the live chat assured us all payment methods are available, players in UAE only see the above six deposit options. Only MuchBetter is available as a withdrawal option for us.
Cryptocurrency Available at Energy Casino
Energy Casino is not a crypto casino.
Energy Casino Review of Available Games
This platform delivers over 5,400 games, from slots and jackpots, to live casino and table games. Below, we take a deeper look at the titles it lists.
Branded and Exclusive Games
While no exclusive slots are listed, there are two live game exclusives, Energy Roulette and Energy Blackjack. Players can also try the branded slots, like Jumanji, Jurassic Park, Narcos and Game of Thrones.
Top Energy Casino Slots
With around 4,900 slots available, you can enjoy a significant variety of themes, slot types, and more. You can try bonus buy slots, jackpots, classic fruit slots, or even Hold and Win titles.
Some of the top picks on this site are Buffalo Mania Megaways, Dynamite Riches Megaways, Book of Dead, and Chicken Madness.
Best Live Dealer Tables at Energy Casino
You can choose from over 400 live dealer games, from blackjack and roulette to poker, craps and baccarat. Some of the most popular varieties are Autospeed Roulette, Lightning Blackjack, and Casino Hold’em.
All the Energy Casino Game Shows
Various game shows, like Monopoly Big Baller or Crazy Time, are available. There are over 30 titles listed, with games like Crazy Coin Flip, Boom City and Dream Catcher available.
Game Providers
Just under 60 game providers are available, with top names among them. These providers all ensure their games are tested and fair to players. Slots come from noted providers like Microgaming, NetEnt, and Play’n GO. Evolution, OnAir, and Pragmatic Play Live are the main live casino providers. Lastly, lottery-style games come from Oryx and Quik.
Thousands of Games at Your Fingertips
We love the large game selection, and many game types are available. A significant slot library and live casino section are always appreciated.
Energy Casino Review on How to Withdraw Your Winnings
Live chat stated all methods should be available for withdrawal to choose your ideal option. However, check first to see whether you’re like us and only find one method available. When withdrawing, choose the transfer amount, add your details, and complete the process.
Guide on How to Withdraw Energy Casino Winnings
Withdrawing is simple enough:
- Log into your Energy Casino account and access the withdrawals page.
- Click on the method you want to withdraw with, or if you’re like us, click on MuchBetter.
- Enter the amount to withdraw.
- Add your payment details, like your e-wallet number or email.
- Approve the withdrawal, and wait for the operator to approve your request.
Other Critical Withdrawal Information
Often, you must deposit with a method to use it for withdrawals, and the minimum withdrawal varies between €10 and €20, depending on the payment method. Energy Casino processes withdrawals within 72 hours, and the average withdrawal period applies, which is between one and three days for e-wallets.
Easy Withdrawal, but Limited Payment Methods?
While we have no problem with the withdrawal process, we only have access to MuchBetter for withdrawals. So if you have more methods, there’s no problem, but if only MuchBetter is available, it’s a significant drawback.
Energy Casino’s Customer Support
The operator provides live chat between business hours. There are also support numbers, and a support email.
Contact: | Average Answer Time | |
[email protected] | Within 24 hours | |
Phone | +48 22 125 5116+44 20 808 958 87 | Unavailable at the time of writing |
Live Chat | Mon-Fri 9 am – 12 am (CET/GMT+1)Weekends: 1 pm – 9 pm (CET/GMT+1) | Within a few minutes |
@energy_casino | Not Stated | |
N/A | N/A | |
@energycasino | Not Stated |
There are over 20 country options at the website’s footer where you can change the language. An FAQ section is available in your account, with a “Guides” page in the footer that explains games.
Fast Support, but No 24/7 Service
While the support team responded fast to our enquiries, the live chat isn’t available 24/7, which is a problem.
A Comprehensive Mobile Experience
Energy Casino offers two mobile apps on its platform, iOS and Android. If you don’t want to download the app, then the casino’s mobile website operates with the same quality and games as the desktop site.
Excellent Mobile Site, but Unverified App
We love that mobile apps are available from the site. Plus, the mobile web-based site is just as good as the desktop one.
Responsible Gambling Policy
This operator takes responsible gambling seriously, as the first message you see after signing up advises responsible gaming practices and how to set a deposit limit. Under the responsible gaming page, you can find the links to set deposit, wagering, and loss limits. Session limits and reality checks, plus a cool-off period and self-exclusion options, are also available.
Various Responsible Gaming Tools
We appreciated the extensive responsible gaming page in the footer. It gives advice and external links to help recognize problem gambling.
Awards and Recognitions
Energy Casino hasn’t won any awards.
Enjoy Thousands of Games Online
We loved the significant game selection and the user-friendly website. With a 7/10 rating, we enjoy the bonuses, loyalty program, and mobile casino, but some drawbacks exist.
We would appreciate more clarity on the withdrawal methods and 24/7 customer support. However, otherwise, this is an excellent online casino for UAE players.